A: You can always ask the counsellor what their qualifications are and their level of experience. If you do not feel the counsellor is right for you, it is your right to access the services of a different counsellor.
A: You do not have to be in crisis or on the verge of one before choosing to have therapy. Counselling can help if you are currently struggling to overcome a particular issue in your life, and you feel that counselling could possibly benefit you right now.
A: Listening carefully is the largest part of what all counsellors do. They make sure clients have clarified the problem areas in their own terms and work with them to develop a plan to move forward. Counsellors will always let the work proceed at the client’s pace and not the counsellor's.
A: A common question people ask is what is counselling about the costs ? You can talk about anything that is on your mind regardless of how large or small the problem and each counselling session is yours and there is no right or wrong in relation to what you can and want to talk about. What you say is strictly bound by the ethical processes of privacy and confidentiality within the counselling space, however the counselling space is bound by mandatory reporting legislation. This legislation clearly states that if you, the client discloses any information relating to the harm of self or others, or any information relating to the welfare of a minor then that information is required to be reported to the police or other governing authorities. The counsellor will explain in the first session the ethical processes of privacy and confidentiality and the limitations within the counselling environment.
A: Your counsellor is not there to give you advice, tell you what to do,in fact it is the opposite. A person-centred counsellor's aim specifically is to help you come to your own decisions, and stand by you through our journey because only you know how you feel in any given situation. The counsellor might sum up what they understand you have been saying so that they can help you to form a plan of action.
A: Some of our counsellors offer counselling services via telephone, Skype or online therapy and what are the costs involved. These forms of counselling are becoming quite popular, particularity in regional and remote regions where distance is an issue. Online counselling is emerging as a very popular and effective form of counselling because often the physical barrier of distance can come between a person's ability to seek treatment. One of the major benefits of Skype counselling is that it’s a visual medium. Live video counselling enables you and your counsellor to speak with and see each other throughout your session, which helps to build trust and a sense of connectedness.
We are again offering face to face sessions, however during these session and whilst onsite in any of our locations, please adopt social distancing protocols and sign in using the QR code provided which are requirements of the the Victorian Government Health Department. We are still offering online therapy sessions including Skype, Zoom Conferencing and telephone counselling sessions. Please call to discuss!